Power Your Business with Expert On-Premise Services.
At GoodOffice Online, we pride ourselves on our comprehensive on-premise services. We understand that your business may require onsite IT solutions for optimal performance and security. Rest assured, we are fully equipped to cater to these needs with our proficient and experienced team of engineers at the helm.
Why Choose GoodOffice Online?
Our experts are adept at handling diverse systems and setups, be they conventional or more complex. Their wide-ranging knowledge and extensive practice with various infrastructures are what set us apart in the industry. When it comes to your business’s operation, we believe in providing nothing short of the most efficient and reliable services.
Comprehensive
On-Premise IT Solutions
From setup to maintenance, we handle all aspects of your infrastructure.
Experienced IT Engineers
Our skilled professionals have extensive expertise in diverse systems and networks.
Tailored to Your Needs
We don’t believe in one-size-fits-all. Our hands-on approach ensures a customized IT solution for your unique work environment.
Reliable and Secure
We build robust IT infrastructures that ensure security, efficiency, and long-term growth.
GoodOffice Online On-premise Services & Prices
Let us assist you in sculpting a robust and reliable infrastructure that stands the test of time, enabling your business to thrive in today’s increasingly digital landscape. Trust GoodOffice Online for our commitment to excellence, punctual delivery, and the unrivalled experience our on-premise services offer.
We’re prepared to rise above and beyond the typical off-the-shelf office solutions. Instead, we deliver a personalized, hands-on approach, meticulously tailoring our services to your specific requirements and work environment. Whether it’s establishing a network system from scratch, fine-tuning your existing setup, or troubleshooting technical issues, we’re here to provide seamless solutions.
| Service | Daily | Standard | Plus | Premium |
| Price per year | from € 800,- | € 6.000,- | from € 15.000,- | On request |
| 2nd tier support | ✓ *7 | ✓ | ✓ | ✓ |
| 3rd tier support *1 | X | ✓ | ✓ | ✓ |
| Preventive system checks | X | ✓ | ✓ | ✓ |
| NC updates/upgrades | X | ✓ | ✓ | ✓ |
| System health checks *2 | X | ✓ | ✓ | ✓ |
| Reaction time | X | 1-5 days | 1-3 days | on demand |
| Custom SLA | X | X | X | on demand |
| Specifications | Daily | Standard | Plus | Premium |
| Preventive management | on request | 1 day per year | on request | custom |
| Nextcloud security patches *3 | X | ✓ | ✓ | ✓ |
| Upgrades included | on request | One per year | 1-4 per year | custom |
| Support quota *4 | 1 day minimum | 4 days per year | On request | custom |
| E-mail support *5 | ✓ *7 | ✓ | ✓ | ✓ |
| Phone support *6 | X | ✓ | ✓ | ✓ |
| Migration support | on demand | on demand | on demand | on demand |
| Installation and configuration | on demand | on demand | on demand | on demand |
| *1 Software bugs are community effort, unless appropriate licensing is in place. |
| *2 An intake and evaluation of the servers and systems before the subscription can be activated. |
| *3 Notifications on security vulnerabilities before disclosure. |
| *4 A quota will be counted based on the hours support requested. |
| *5 Support on Monday through Friday at 09:00-17:00 CET. |
| *6 Phone support through Nextcloud Talk and 09:00-17:00 CET. |
| *7 Only on the day. |