{"id":13152,"date":"2026-02-24T10:02:31","date_gmt":"2026-02-24T09:02:31","guid":{"rendered":"https:\/\/thegood.cloud\/?page_id=13152"},"modified":"2026-02-24T16:02:02","modified_gmt":"2026-02-24T15:02:02","slug":"ondersteuningsverzoek","status":"publish","type":"page","link":"https:\/\/thegood.cloud\/nl\/ondersteuningsverzoek\/","title":{"rendered":"Ondersteuningsverzoek"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13152\" class=\"elementor elementor-13152\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16a19fc e-flex e-con-boxed e-con e-parent\" data-id=\"16a19fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-882a173 e-con-full e-flex e-con e-child\" data-id=\"882a173\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3ce7f28 e-con-full e-flex e-con e-child\" data-id=\"3ce7f28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc277e elementor-widget elementor-widget-html\" data-id=\"6dc277e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Customer support request<\/title>\n    <style>\n    \n    \n        * {\n            margin: 0;\n            padding: ;\n            box-sizing: border-box;\n        }\n\n        body {\n            background: #ffffff;\n            -webkit-font-smoothing: antialiased;\n        }\n\n        .demo-header {\n            max-width: 100%;\n            margin: 0;\n            padding: 80px 40px 20px;\n            text-align: center;\n        }\n\n        .demo-header h1 {\n            font-family: 'Familjen Grotesk', sans-serif;\n            font-weight: 600;\n            font-size: clamp(2.8rem, 7vw, 4.5rem);\n            line-height: ;\n            letter-spacing: -0.02em;\n            color: #0d0d0d;\n        }\n\n        .demo-header h1 span {\n            color: #999891;\n        }\n\n        .demo-header p {\n            font-family: 'Inter', sans-serif;\n            font-size: 1.05rem;\n            line-height: 1.6;\n            color: #5c5b56;\n            margin-top: 20px;\n            max-width: 650px;\n            margin-left: auto;\n            margin-right: auto;\n        }\n\n        .demo-header .alt-link {\n            font-family: 'Inter', sans-serif;\n            font-size: 0.9rem;\n            color: #999891;\n            margin-top: 16px;\n        }\n\n        .demo-header .alt-link a {\n            color: #0d0d0d;\n            text-decoration: underline;\n            text-underline-offset: 3px;\n            transition: color 0.2s ease;\n        }\n\n        .demo-header .alt-link a:hover {\n            color: #e84d8a;\n        }\n\n        @media (max-width: 100px) {\n            .demo-header {\n                padding: 60px 24px 36px;\n            }\n        }\n    <\/style>\n<\/head>\n<body>\n\n<div class=\"demo-header\">\n    <h1>Customer support request <\/h1>\n    <p><\/p> Before contacting support, <a href=\"\/support\/#FAQ\">please check our FAQ<\/a>  as most questions are answered there. Couldn't find what you\u2019re looking for? Fill in the form and we will get back to you as soon as possible <\/p>\n\n<\/div>\n\n<\/body>\n<\/html>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22022c1 e-con-full e-flex e-con e-child\" data-id=\"22022c1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-931b59c e-con-full e-grid e-con e-child\" data-id=\"931b59c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-626e71e e-con-full e-flex e-con e-child\" data-id=\"626e71e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3e58dd elementor-widget__width-initial elementor-widget elementor-widget-wpforms\" data-id=\"a3e58dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style id=\"wpforms-css-vars-elementor-widget-a3e58dd\">\n\t\t\t\t.elementor-widget-wpforms.elementor-element-a3e58dd {\n\t\t\t\t--wpforms-field-border-color: #cccccc;\n--wpforms-field-border-color-spare: #cccccc;\n--wpforms-field-text-color: #444444;\n--wpforms-label-color: #262626;\n--wpforms-label-sublabel-color: #7f7f7f;\n--wpforms-label-error-color: #ff0000;\n--wpforms-button-border-style: solid;\n--wpforms-button-background-color: #dddddd;\n--wpforms-button-border-color: #cccccc;\n--wpforms-page-break-color: #dddddd;\n--wpforms-button-text-color: #666666;\n--wpforms-background-url: url( https:\/\/thegood.cloud\/wp-content\/plugins\/elementor\/assets\/images\/placeholder.png );\n--wpforms-label-size-font-size: 14px;\n--wpforms-label-size-line-height: 17px;\n--wpforms-label-size-sublabel-font-size: 13px;\n--wpforms-label-size-sublabel-line-height: 16px;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-3584\"><form id=\"wpforms-form-3584\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"3584\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/nl\/wp-json\/wp\/v2\/pages\/13152\" data-token=\"fa57656149814b5597aabf36d171563a\" data-token-time=\"1777803716\"><noscript class=\"wpforms-error-noscript\">Schakel JavaScript in je browser in om dit formulier in te vullen.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Schakel JavaScript in je browser in om dit formulier in te vullen.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-3584-field_9-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"9\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-3584-field_9\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][9][first]\" aria-errormessage=\"wpforms-3584-field_9-error\" required><label for=\"wpforms-3584-field_9\" class=\"wpforms-field-sublabel after\">Voornaam<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-3584-field_9-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][9][last]\" aria-errormessage=\"wpforms-3584-field_9-last-error\" required><label for=\"wpforms-3584-field_9-last\" class=\"wpforms-field-sublabel after\">Achternaam<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-3584-field_5-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-3584-field_5\">URL of your Good Cloud <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-3584-field_5\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][5]\" aria-errormessage=\"wpforms-3584-field_5-error\" aria-describedby=\"wpforms-3584-field_5-description\" required><div id=\"wpforms-3584-field_5-description\" class=\"wpforms-field-description\">This usually something like example.thegood.cloud or cloud.example.com<\/div><\/div><div id=\"wpforms-3584-field_4-container\" class=\"wpforms-field wpforms-field-radio wpforms-list-inline\" data-field-id=\"4\"><fieldset><legend class=\"wpforms-field-label\">Please select your product <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-3584-field_4\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-3584-field_4_1\" name=\"wpforms[fields][4]\" value=\"FamilyCloud or Consumer\" aria-errormessage=\"wpforms-3584-field_4_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-3584-field_4_1\">FamilyCloud or Consumer<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-3584-field_4_2\" name=\"wpforms[fields][4]\" value=\"PersonalStorage\" aria-errormessage=\"wpforms-3584-field_4_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-3584-field_4_2\">PersonalStorage<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-3584-field_4_3\" name=\"wpforms[fields][4]\" value=\"GoodOffice or Business\" aria-errormessage=\"wpforms-3584-field_4_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-3584-field_4_3\">GoodOffice or Business<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-3584-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-3584-field_2\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-3584-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-3584-field_2-error\" required><\/div><div id=\"wpforms-3584-field_10-container\" class=\"wpforms-field wpforms-field-radio wpforms-list-inline\" data-field-id=\"10\"><fieldset><legend class=\"wpforms-field-label\">What are you having trouble with? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-3584-field_10\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-3584-field_10_1\" name=\"wpforms[fields][10]\" value=\"My account\" aria-errormessage=\"wpforms-3584-field_10_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-3584-field_10_1\">My account<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-3584-field_10_2\" name=\"wpforms[fields][10]\" value=\"Desktop client\" aria-errormessage=\"wpforms-3584-field_10_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-3584-field_10_2\">Desktop client<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-3584-field_10_3\" name=\"wpforms[fields][10]\" value=\"Mobile client\" aria-errormessage=\"wpforms-3584-field_10_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-3584-field_10_3\">Mobile client<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-3584-field_10_4\" name=\"wpforms[fields][10]\" value=\"Office functionality\" aria-errormessage=\"wpforms-3584-field_10_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-3584-field_10_4\">Office functionality<\/label><\/li><li class=\"choice-7 depth-1\"><input type=\"radio\" id=\"wpforms-3584-field_10_7\" name=\"wpforms[fields][10]\" value=\"Subscription renewal\" aria-errormessage=\"wpforms-3584-field_10_7-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-3584-field_10_7\">Subscription renewal<\/label><\/li><li class=\"choice-6 depth-1\"><input type=\"radio\" id=\"wpforms-3584-field_10_6\" name=\"wpforms[fields][10]\" value=\"Payment\" aria-errormessage=\"wpforms-3584-field_10_6-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-3584-field_10_6\">Payment<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-3584-field_10_5\" name=\"wpforms[fields][10]\" value=\"Other\" aria-errormessage=\"wpforms-3584-field_10_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-3584-field_10_5\">Other<\/label><\/li><li class=\"choice-8 depth-1\"><input type=\"radio\" id=\"wpforms-3584-field_10_8\" name=\"wpforms[fields][10]\" value=\"Enabling an app\" aria-errormessage=\"wpforms-3584-field_10_8-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-3584-field_10_8\">Enabling an app<\/label><\/li><\/ul><\/fieldset><\/div>\t\t<div id=\"wpforms-3584-field_1-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"1\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-3584-field_1\" >select Good What<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-3584-field_1\" class=\"wpforms-field-medium\" name=\"wpforms[fields][1]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-3584-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-3584-field_3\">Brief description of your issue <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-3584-field_3\" class=\"wpforms-field-small wpforms-field-required wpforms-limit-words-enabled\" data-form-id=\"3584\" data-field-id=\"3\" data-text-limit=\"100\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-3584-field_3-error\" required><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-3584-field_1-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-3584-field_1-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-3584-field_1-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-hcaptcha\" ><div class=\"h-captcha\" data-sitekey=\"2114bd66-0cc0-474e-ad88-4c527e5cfc24\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-hcaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"3584\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/pages\/13152\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-3584\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" src=\"https:\/\/thegood.cloud\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Aan het laden\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8cdfd88 e-con-full e-flex e-con e-child\" data-id=\"8cdfd88\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer support request Customer support request Before contacting support, please check our FAQ as most questions are answered there. Couldn&#8217;t find what you\u2019re looking for? Fill in the form and we will get back to you as soon as possible Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser [&hellip;]<\/p>\n","protected":false},"author":161,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13152","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/pages\/13152","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/users\/161"}],"replies":[{"embeddable":true,"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/comments?post=13152"}],"version-history":[{"count":21,"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/pages\/13152\/revisions"}],"predecessor-version":[{"id":13533,"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/pages\/13152\/revisions\/13533"}],"wp:attachment":[{"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/media?parent=13152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}