{"id":13088,"date":"2026-02-23T08:18:55","date_gmt":"2026-02-23T07:18:55","guid":{"rendered":"https:\/\/thegood.cloud\/?page_id=13088"},"modified":"2026-08-31T11:07:05","modified_gmt":"2026-08-31T09:07:05","slug":"ondersteuning","status":"publish","type":"page","link":"https:\/\/thegood.cloud\/nl\/ondersteuning\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13088\" class=\"elementor elementor-13088\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5879f0c8 e-con-full e-flex e-con e-parent\" data-id=\"5879f0c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-54d38d3a e-con-full e-flex e-con e-child\" data-id=\"54d38d3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d401e39 elementor-widget elementor-widget-heading\" data-id=\"5d401e39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">SUPPORT<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ca7b1b elementor-widget elementor-widget-heading\" data-id=\"9ca7b1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need help? We\u2019ve got you.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-443fa053 elementor-widget elementor-widget-text-editor\" data-id=\"443fa053\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div data-test-render-count=\"1\"><p>Find answers fast, contact support, or check real-time service status \u2014 all in one place.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-feeba5d e-grid tgc-help__cards e-con-boxed e-con e-child\" data-id=\"feeba5d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-77e35052 e-con-full e-flex e-con e-child\" data-id=\"77e35052\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"http:\/\/thegood.cloud\/support\/#FAQ\">\n\t\t<div class=\"elementor-element elementor-element-341ba6ce e-con-full e-flex e-con e-child\" data-id=\"341ba6ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-104fbe47 elementor-widget elementor-widget-html\" data-id=\"104fbe47\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"icon\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style> \/* Icon bubble *\/\n.tgc-help-icon{\n  width:46px;\n  height:46px;\n  border-radius:50%;\n  background:rgba(0,0,0,.06);\n  display:flex;\n  align-items:center;\n  justify-content:center;\n  margin-bottom:18px;\n}\n\n\/* SVG style *\/ \n.tgc-help-icon svg{\n  width:22px;\n  height:22px;\n  fill:none;\n  stroke:#111;\n  stroke-width:2;\n  stroke-linecap:round;\n  stroke-linejoin:round;\n} <\/style>\n\n<div class=\"tgc-help-icon\">\n  <svg viewBox=\"0 0 24 24\">\n    <path d=\"M20 6L9 17l-5-5\"><\/path>\n  <\/svg>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d9c92aa elementor-widget elementor-widget-heading\" data-id=\"6d9c92aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48f9414c elementor-widget elementor-widget-text-editor\" data-id=\"48f9414c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All your questions, answered.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-23ff8bfc e-con-full e-flex e-con e-child\" data-id=\"23ff8bfc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"\/help\/choose-support\/\">\n\t\t<div class=\"elementor-element elementor-element-7f7454c3 e-con-full e-flex e-con e-child\" data-id=\"7f7454c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e29b2d0 elementor-widget elementor-widget-html\" data-id=\"7e29b2d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style> \/* Icon bubble *\/\n.tgc-help-icon{\n  width:46px;\n  height:46px;\n  border-radius:50%;\n  background:rgba(0,0,0,.06);\n  display:flex;\n  align-items:center;\n  justify-content:center;\n  margin-bottom:18px;\n}\n\n\/* SVG style *\/ \n.tgc-help-icon svg{\n  width:22px;\n  height:22px;\n  fill:none;\n  stroke:#111;\n  stroke-width:2;\n  stroke-linecap:round;\n  stroke-linejoin:round;\n} <\/style>\n\n<div class=\"tgc-help-icon\">\n  <svg viewBox=\"0 0 24 24\">\n    <path d=\"M21 15a4 4 0 0 1-4 4H8l-5 3V7a4 4 0 0 1 4-4h10a4 4 0 0 1 4 4z\"><\/path>\n  <\/svg>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59223182 elementor-widget elementor-widget-heading\" data-id=\"59223182\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Customer Support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-343df6dc elementor-widget elementor-widget-text-editor\" data-id=\"343df6dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Still looking for an answer? Send us your question and we\u2019ll get back to you shortly.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-499d7be2 e-con-full e-flex e-con e-child\" data-id=\"499d7be2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/uptime.thegood.cloud\/\">\n\t\t<div class=\"elementor-element elementor-element-6767c2ef e-con-full e-flex e-con e-child\" data-id=\"6767c2ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ff6f982 elementor-widget elementor-widget-html\" data-id=\"7ff6f982\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style> \/* Icon bubble *\/\n.tgc-help-icon{\n  width:46px;\n  height:46px;\n  border-radius:50%;\n  background:rgba(0,0,0,.06);\n  display:flex;\n  align-items:center;\n  justify-content:center;\n  margin-bottom:18px;\n}\n\n\/* SVG style *\/ \n.tgc-help-icon svg{\n  width:22px;\n  height:22px;\n  fill:none;\n  stroke:#111;\n  stroke-width:2;\n  stroke-linecap:round;\n  stroke-linejoin:round;\n} <\/style>\n\n<div class=\"tgc-help-icon\">\n  <svg viewBox=\"0 0 24 24\">\n    <path d=\"M3 12h4l2-7 4 14 2-7h6\"><\/path>\n  <\/svg>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6073d380 elementor-widget elementor-widget-heading\" data-id=\"6073d380\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Uptime monitor<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75aef5df elementor-widget elementor-widget-text-editor\" data-id=\"75aef5df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Check our uptime monitor for current and past statuses.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fac26ff e-grid e-con-boxed e-con e-parent\" data-id=\"fac26ff\" data-element_type=\"container\" data-e-type=\"container\" id=\"FAQ\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4d1fa6c e-con-full e-flex e-con e-child\" data-id=\"4d1fa6c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52602e9 elementor-widget elementor-widget-heading\" data-id=\"52602e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e39e01 e-con-full e-flex e-con e-child\" data-id=\"7e39e01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0e2614 elementor-widget elementor-widget-n-accordion\" data-id=\"e0e2614\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2350\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2350\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is The Good Cloud? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2350\" class=\"elementor-element elementor-element-5866b4d e-con-full e-flex e-con e-child\" data-id=\"5866b4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9520fea elementor-widget elementor-widget-text-editor\" data-id=\"9520fea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Good Cloud is a privacy-first cloud environment based on open-source technology. It gives you secure storage and collaboration tools \u2014 without ads, tracking or data resale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2351\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2351\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is Nextcloud? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2351\" class=\"elementor-element elementor-element-c63a0c7 e-con-full e-flex e-con e-child\" data-id=\"c63a0c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4929e30 elementor-widget elementor-widget-text-editor\" data-id=\"4929e30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNextcloud is the developer of the open-source software that we offer. We take care of hosting, security and updates, so you can simply use it.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2352\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2352\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I try before I buy? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2352\" class=\"elementor-element elementor-element-c5ff8cd e-con-full e-flex e-con e-child\" data-id=\"c5ff8cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f26b76f elementor-widget elementor-widget-text-editor\" data-id=\"f26b76f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes. You can start with <a href=\"\/consumers\/#plans\">a trial account<\/a> to explore the platform before upgrading.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2353\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2353\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Where is my data stored? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2353\" class=\"elementor-element elementor-element-e266e89 e-con-full e-flex e-con e-child\" data-id=\"e266e89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7993426 elementor-widget elementor-widget-text-editor\" data-id=\"7993426\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We use our own hardware, hosted in the Netherlands, with your data stored in a certified data center in Amsterdam (DC1). By running our service on our own infrastructure, instead of public cloud platforms like Amazon, we keep full control over every layer of the system.\u00a0 This way, we can offer strong guarantees that your data stays private and is never looked into.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2354\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2354\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What are the differences between the offered subscriptions \/ plans? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2354\" class=\"elementor-element elementor-element-dc960dd e-con-full e-flex e-con e-child\" data-id=\"dc960dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33aff92 elementor-widget elementor-widget-text-editor\" data-id=\"33aff92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Good Cloud offers a few different plans, so you can pick the setup that matches your needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4dcc6b elementor-widget elementor-widget-n-accordion\" data-id=\"a4dcc6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1720\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1720\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Starter, Plus and Pro \u2014 for individual use <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region region\" aria-labelledby=\"e-n-accordion-item-2354 e-n-accordion-item-1720\" class=\"elementor-element elementor-element-1e7255b e-con-full e-flex e-con e-child\" data-id=\"1e7255b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9ef2cf elementor-widget elementor-widget-text-editor\" data-id=\"f9ef2cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/thegood.cloud\/consumers\/\">Personal plans<\/a> give you your own private storage and Workspace, with a complete set of core apps for everyday use:<\/p><ul><li>Mail client<\/li><li>Notes<\/li><li>Files<\/li><li>Deck (basic Kanban board)<\/li><\/ul><ul><li>Calendar<\/li><li>Contacts<\/li><li>Music<\/li><li>Nextcloud Office (in-browser document editing, via Collabora)<\/li><li>Tasks<\/li><li>Photos<\/li><li>PDF viewer<\/li><\/ul><p>Custom apps from the <a href=\"https:\/\/apps.nextcloud.com\/\">Nextcloud App Store<\/a> aren&#8217;t available on these plans. If you&#8217;d like to extend your environment with additional apps, Friends &amp; Family offers that option.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1721\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1721\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Friends &amp; Family \u2014 more room to customize your Workspace\u00a0 <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region region\" aria-labelledby=\"e-n-accordion-item-2354 e-n-accordion-item-1721\" class=\"elementor-element elementor-element-5addf6d e-con-full e-flex e-con e-child\" data-id=\"5addf6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7efb091 elementor-widget elementor-widget-text-editor\" data-id=\"7efb091\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/thegood.cloud\/consumers\/\">Friends &amp; Family plans<\/a> give you more freedom to configure your Workspace how you and your companions want it to work.<\/p><p>Friends &amp; Family includes the same core apps, plus:<\/p><ul><li>Up to 5 users, each with their own private space, managed by a single billing admin<\/li><li>1:1 video calling via Nextcloud Talk<\/li><li>Access to install <a href=\"#whatapps\">curated apps<\/a> from the <a href=\"https:\/\/apps.nextcloud.com\/\">Nextcloud App Store<\/a><\/li><li>Optional end-to-end (E2EE, including server-side) encryption<\/li><li>Optional Collabora Office or OnlyOffice in-browser editing<\/li><\/ul><p>Friends &amp; Family plans currently run on our previous platform, which doesn&#8217;t yet have a self-service management interface (we&#8217;re working on it). For questions about your account, billing, or similar, <a href=\"\/support-request\/\">Contact support.\u00a0<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1722\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1722\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Business - for teams and organisations <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region region\" aria-labelledby=\"e-n-accordion-item-2354 e-n-accordion-item-1722\" class=\"elementor-element elementor-element-d16ca31 e-flex e-con-boxed e-con e-child\" data-id=\"d16ca31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-187c680 elementor-widget elementor-widget-text-editor\" data-id=\"187c680\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/thegood.cloud\/business\/\">Business plans<\/a> are designed for organisations that need more users, more support, and more control:<\/p><ul><li>Implementation support<\/li><li>Personalised theming<\/li><li>Multiple user support<\/li><li>14-day offsite backup in case of calamity<\/li><li>Optional Nextcloud Talk High-Performance Backend for group conferencing<br \/>Optional ext<span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">ended offsite backup (up to 7 years)<\/span><\/li><li><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">From 25 users: own admin account, install any <a style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\" href=\"https:\/\/apps.nextcloud.com\/\">Nextcloud App Store<\/a><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\"> app and user\/group management.<\/span><\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2355\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2355\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I activate my Trial Account? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2355\" class=\"elementor-element elementor-element-625c39b e-con-full e-flex e-con e-child\" data-id=\"625c39b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c330992 elementor-widget elementor-widget-text-editor\" data-id=\"c330992\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Good Cloud offers the option\u00a0to <a href=\"https:\/\/thegood.cloud\/consumers\/#plans\">register a free trial account<\/a>. This account is registered and bound to an e-mail address, which also functions as login name. Customers receive a maximum of 2GB storage on a shared server. The server name varies, but is always something like\u00a0https:\/\/useXX.thegood.cloud\u00a0(where XX is a number).<\/p><p>After creation of the free trial account, a verification e-mail is sent to the e-mail address used, containing a link to verify the e-mail address. When this e-mail is not verified within <strong>8 hours<\/strong>, the free trial account is disabled. Not verifying on time is a common issue. When an account is disabled, the password can also not be reset.<\/p><p>If your trial account is disabled, please use <a href=\"\/free-and-trial-user-support-request\/\">this web form<\/a> and let us know; we will reactivate it and re-send the activation link.<\/p><p>Note that a trial account can be upgraded at any time to a\u00a0<a href=\"https:\/\/thegood.cloud\/consumers\/#plans\"><strong>Starter<\/strong><\/a>,\u00a0<a href=\"https:\/\/thegood.cloud\/consumers\/#plans\"><strong>Plus<\/strong><\/a> or\u00a0<a href=\"https:\/\/thegood.cloud\/consumers\/#plans\"><strong>Pro<\/strong><\/a> plan.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2356\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2356\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the difference between My Account and a Workspace? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2356\" class=\"elementor-element elementor-element-7afc900 e-con-full e-flex e-con e-child\" data-id=\"7afc900\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f473ab elementor-widget elementor-widget-text-editor\" data-id=\"1f473ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><a href=\"https:\/\/thegood.cloud\/my-account\/\">My Account<\/a><\/strong> is the place where you manage your subscriptions, workspaces and payments. In other words, it is the administration area for your The Good Cloud subscription(s).<\/p><p>A <strong>Workspace<\/strong>, on the other hand, is your actual Nextcloud environment &#8211; the place where you log in and can sync your files, create notes, calendars, documents and so forth. It is the product you have paid for \/ subscribed to.<\/p><p><strong>Note: <\/strong>My Account only allows you to manage <a class=\"theme markdown__link\" href=\"https:\/\/thegood.cloud\/consumers\/#plans\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Starter<\/strong>, <strong>Plus<\/strong> and <strong>Pro<\/strong> plans<\/a>.<\/p><p><a class=\"theme markdown__link\" href=\"https:\/\/thegood.cloud\/consumers\/#plans\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Family<\/strong><\/a> and <a class=\"theme markdown__link\" href=\"https:\/\/thegood.cloud\/business\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Business<\/strong><\/a> plans are coming soon!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-225142a e-grid e-con-boxed e-con e-parent\" data-id=\"225142a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a835f62 e-con-full e-flex e-con e-child\" data-id=\"a835f62\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1a08c5 elementor-widget elementor-widget-heading\" data-id=\"b1a08c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Subscription &amp; Billing<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14f8eb5 e-con-full e-flex e-con e-child\" data-id=\"14f8eb5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f2bb68 elementor-widget elementor-widget-n-accordion\" data-id=\"0f2bb68\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1590\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1590\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why should I pay when others offer \u201cfree\u201d cloud services? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1590\" class=\"elementor-element elementor-element-508d5a5 e-con-full e-flex e-con e-child\" data-id=\"508d5a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-751fd99 elementor-widget elementor-widget-text-editor\" data-id=\"751fd99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"146\" data-end=\"301\">While others use your data to stay profitable, <a href=\"https:\/\/thegood.cloud\/about-us\/\">we don\u2019t.<\/a><br data-start=\"202\" data-end=\"205\" \/>But being the nice kid on the block (offering our service for free) doesn\u2019t pay the bills.<\/p><p data-start=\"308\" data-end=\"470\">To keep our promise alive, and to grow in a conscious, sustainable way, we moved to a paid model \u2014 so we can keep building a safer digital home for everyone.<\/p><p data-start=\"308\" data-end=\"470\"><a href=\"https:\/\/thegood.cloud\/consumers\/\">See our plans \u2192<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1591\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1591\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What\u2019s the difference between a free and a paid subscription? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1591\" class=\"elementor-element elementor-element-f6987ff e-con-full e-flex e-con e-child\" data-id=\"f6987ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5b4dbd elementor-widget elementor-widget-text-editor\" data-id=\"b5b4dbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1902\" data-end=\"2100\">Free accounts let you explore the basics. Paid subscriptions offer more storage, more optional features, better performance and personal support.\u00a0<\/p><p><a href=\"\/consumers\/#plans\">See our plans \u2192<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1592\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1592\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I upgrade or downgrade my subscription later? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1592\" class=\"elementor-element elementor-element-a4bc413 e-con-full e-flex e-con e-child\" data-id=\"a4bc413\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-496326d elementor-widget elementor-widget-text-editor\" data-id=\"496326d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2260\" data-end=\"2393\">Yes. You can change your subscription at any time via your Subscription Manager.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1593\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1593\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Which payment methods do you offer? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1593\" class=\"elementor-element elementor-element-3ed953f e-con-full e-flex e-con e-child\" data-id=\"3ed953f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89ba12c elementor-widget elementor-widget-text-editor\" data-id=\"89ba12c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We offer Credit Card, iDeal \/ WERO, SEPA transfer, SOFORT banking, Bancontact and KBC\/CBC Button.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1594\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1594\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I cancel my subscription or delete my account? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1594\" class=\"elementor-element elementor-element-4f3b02b e-con-full e-flex e-con e-child\" data-id=\"4f3b02b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e95cee8 elementor-widget elementor-widget-text-editor\" data-id=\"e95cee8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can cancel your subscription at any time through <a href=\"https:\/\/thegood.cloud\/my-account\/\">My Account<\/a> (in the case of Starter \/ Plus \/ Pro plans), or by <a href=\"https:\/\/thegood.cloud\/support-request\/\">filling in this webform.<\/a><\/p><p>If you have paid for a full year in advance, your subscription will remain active until the end of the paid term. You will keep full access to your account and data during this period. No refunds are issued for unused time, in accordance with our <a href=\"\/terms-conditions\/\">Terms &amp; Conditions<\/a> (Article 6.5).<\/p><p>When your subscription ends \u2014 either after cancellation or after non-renewal \u2014 your account is first deactivated. Then after 30 days, your account will be permanently closed and all data is permanently deleted, as described in Article 6.6 of the Terms &amp; Conditions. This deletion is irreversible, so please make sure to back up any data you wish to keep beforehand.<\/p><p>The handling and deletion of your personal data is governed by our <a href=\"https:\/\/thegood.cloud\/privacy\/\">Privacy Statement<\/a>, which explains how we process and erase data in line with applicable data-protection laws.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1595\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1595\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What happens to my data if I stop paying? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1595\" class=\"elementor-element elementor-element-800e998 e-con-full e-flex e-con e-child\" data-id=\"800e998\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fa6680 elementor-widget elementor-widget-text-editor\" data-id=\"4fa6680\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col text-sm pb-25\"><article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"89b0cab0-1e12-41da-b5a9-b08c64c5f150\" data-testid=\"conversation-turn-16\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"><div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"e218c92d-6e8f-42f2-a854-40906648528f\" data-message-model-slug=\"gpt-5-2\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\"><div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling\"><p data-start=\"49\" data-end=\"238\">If a payment is missed, your account is <strong data-start=\"89\" data-end=\"114\">temporarily suspended<\/strong>. If it is not renewed within<strong data-start=\"127\" data-end=\"157\"> 30 days<\/strong>, your account is <strong data-start=\"175\" data-end=\"198\">permanently deleted<\/strong> and <strong data-start=\"203\" data-end=\"237\">all data is permanently erased<\/strong>.<\/p><p data-start=\"240\" data-end=\"397\" data-is-last-node=\"\" data-is-only-node=\"\">Please make sure to back up your data before this period ends. See our <strong data-start=\"313\" data-end=\"358\" data-is-only-node=\"\"><a href=\"https:\/\/thegood.cloud\/terms-conditions\/\">Terms &amp; Conditions<\/a> (Articles 6.4 and 6.6)<\/strong> and <a href=\"https:\/\/thegood.cloud\/privacy\/\"><strong data-start=\"363\" data-end=\"384\">Privacy Statement<\/strong><\/a> for details.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/article><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1596\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1596\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I've purchased a plan, how do I log in to my Nextcloud environment? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1596\" class=\"elementor-element elementor-element-8e43601 e-con-full e-flex e-con e-child\" data-id=\"8e43601\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3943d09 elementor-widget elementor-widget-text-editor\" data-id=\"3943d09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After you purchase your\u00a0<strong>Starter<\/strong>, <strong>Plus<\/strong>, or <strong>Pro<\/strong> plan, you will be taken to your\u00a0<a href=\"https:\/\/thegood.cloud\/my-account\/\">My Account<\/a> space. Here, you can manage your <strong>workspaces<\/strong>. The <strong>workspace<\/strong> is your actual Nextcloud environment, where you can\u00a0use the purchased services.<\/p><p>When you first log in, configuring 2FA is <strong>required<\/strong> for security reasons. If you do not yet have a 2FA application, you might consider <a href=\"https:\/\/twofac.app\/\">TwoFac<\/a>\u00a0or, if you would like a more fully featured password manager, <a href=\"https:\/\/bitwarden.com\/\">Bitwarden<\/a>. Both are open source.<\/p><div class=\"post-right__content a11y__region\" role=\"application\" aria-label=\"bericht details aanvullende regio\" data-a11y-sort-order=\"3\" data-a11y-focus-child=\"true\" data-a11y-order-reversed=\"true\"><div><div id=\"threadViewerScrollContainer\" class=\"post-list__dynamic--RHS\"><div role=\"list\"><div role=\"listitem\"><div class=\"\"><div id=\"rhsPost_t3m9fu45j3nt7yh37tbxhpawrr\" class=\"a11y__section post same--root post--comment post--hovered same--user post--thread\" aria-label=\"Op 10:46 maandag 31 augustus, maks antwoordde, ik verwacht dit zelfde antwoord als bij deze :\n&#96;&#96;&#96;\nWhat is the difference between My Account and a Workspace? \n&#96;&#96;&#96;\n\n\n**Note:** My Account only allows you to manage [**Starter**, **Plus** and **Pro** plans](https:\/\/thegood.cloud\/consumers\/#plans).\n\n[**Family**](https:\/\/thegood.cloud\/consumers\/#plans) and [**Business**](https:\/\/thegood.cloud\/business\/) plans are coming soon!\" data-testid=\"rhsPostView\"><div class=\"post__content \" data-testid=\"postContent\"><div><div class=\"post__body\"><div class=\"AutoHeight\"><div><div class=\"post-message post-message--collapsed\"><div class=\"post-message__text-container\"><div id=\"rhsPostMessageText_t3m9fu45j3nt7yh37tbxhpawrr\" class=\"post-message__text\" dir=\"auto\"><p><strong>Note<\/strong>: My Account only allows you to manage <a class=\"theme markdown__link\" href=\"https:\/\/thegood.cloud\/consumers\/#plans\" target=\"_blank\" rel=\"noopener noreferrer\">Starter, Plus and Pro plans<\/a>.<\/p><p><a class=\"theme markdown__link\" href=\"https:\/\/thegood.cloud\/consumers\/#plans\" target=\"_blank\" rel=\"noopener noreferrer\">Family<\/a> and <a class=\"theme markdown__link\" href=\"https:\/\/thegood.cloud\/business\/\" target=\"_blank\" rel=\"noopener noreferrer\">Business<\/a> plans are coming soon!<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"post__body-reactions-acks\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><div><div dir=\"ltr\"><div><div><div>\u00a0<\/div><\/div><div><div>\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"new-replies-banner\"><div class=\"toast\"><div class=\"toast__message toast__pointer\"><div class=\"toast__jump\">\u00a0<\/div><\/div><div class=\"toast__dismiss\" data-testid=\"dismissToast\">\u00a0<\/div><\/div><\/div><\/div><\/div><div class=\"post-create__container\" data-testid=\"comment-create\"><form><div class=\"postBoxIndicator\">\u00a0<\/div><div class=\"AdvancedTextEditor formatting-bar\"><div class=\"AdvancedTextEditor__body\"><div id=\"advancedTextEditorCell\" class=\"AdvancedTextEditor__cell a11y__region\" tabindex=\"-1\" role=\"application\" data-a11y-sort-order=\"2\" aria-label=\"aanvullende regio van input van berichten\"><div class=\"textarea-wrapper\"><div class=\"\"><div class=\"input-wrapper\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><\/form><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1597\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1597\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> My Family account has been disabled and I can't log in, what is wrong? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1597\" class=\"elementor-element elementor-element-968512c e-con-full e-flex e-con e-child\" data-id=\"968512c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ced00b1 elementor-widget elementor-widget-text-editor\" data-id=\"ced00b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Due to an unfortunate technical limitation because of how Nextcloud functions, when your storage becomes full, the system is no longer able to write to essential system files like log files and databases. This leads to the system locking up, and it is no longer possible to log in. We apologize for this and we are working to address the issue, but this is complex for technical reasons. If this happens to your paid environment and you are certain it is not payment-related, please <a href=\"https:\/\/thegood.cloud\/support-request\/\">contact us<\/a> and let us know, and we will resolve the issue immediately.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-588304e e-grid e-con-boxed e-con e-parent\" data-id=\"588304e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6593d3d e-con-full e-flex e-con e-child\" data-id=\"6593d3d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9610356 elementor-widget elementor-widget-heading\" data-id=\"9610356\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-20c3af6 e-con-full e-flex e-con e-child\" data-id=\"20c3af6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7d334f elementor-widget elementor-widget-n-accordion\" data-id=\"d7d334f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2260\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2260\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I upgrade my own cloud environment to the latest version of Nextcloud? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2260\" class=\"elementor-element elementor-element-910c2a2 e-con-full e-flex e-con e-child\" data-id=\"910c2a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d1a491 elementor-widget elementor-widget-text-editor\" data-id=\"1d1a491\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No, that\u2019s not possible. We manage all versions because we first test them extensively and, if necessary, optimize them. This way we prevent you from having to solve annoying errors or bugs yourself. So doing, we can guarantee that you will always be able to use the service as pleasantly as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2261\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2261\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why hasn't the latest release of Nextcloud been implemented in my cloud environment yet? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2261\" class=\"elementor-element elementor-element-be8a878 e-con-full e-flex e-con e-child\" data-id=\"be8a878\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b8c137 elementor-widget elementor-widget-text-editor\" data-id=\"1b8c137\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2260\" data-end=\"2393\">We first test and often have to\u00a0 optimize all versions that are released. We want you to be able to use our service carefree and hassle-free. By testing the new release first, we prevent you from being troubled by possible errors or bugs. As soon as we have tested the new version, all users are automatically updated with the new version.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2262\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2262\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why don\u2019t free users get personal support? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2262\" class=\"elementor-element elementor-element-6101d40 e-con-full e-flex e-con e-child\" data-id=\"6101d40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cb3d9a elementor-widget elementor-widget-text-editor\" data-id=\"8cb3d9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1902\" data-end=\"2100\">Personal support requires time and expertise. Paid plans make that possible while keeping the platform sustainable. <a href=\"https:\/\/thegood.cloud\/about-us\/\">About us \u2192<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2263\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2263\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is it possible to use my own domain name? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2263\" class=\"elementor-element elementor-element-2e2a73d e-flex e-con-boxed e-con e-child\" data-id=\"2e2a73d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-323ceac elementor-widget elementor-widget-text-editor\" data-id=\"323ceac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Use of your own domain name is only possible for <a href=\"https:\/\/thegood.cloud\/consumers\/#plans\">Family Plans<\/a> with 500GB or more, and for <a href=\"https:\/\/thegood.cloud\/business\/\">Business Plans<\/a>. If you want to make use of this option please <a href=\"https:\/\/thegood.cloud\/support-request\/\">send us a message<\/a> , and we will set one up for you, in the form <strong>name.thegood.cloud<\/strong>.<\/p><p>Alternately, if you own your own domain, you can create a CNAME record to point to your Nextcloud environment at The Good Cloud (such as <strong>cloud.yourdomain.com<\/strong>).\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2264\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2264\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why is CalDav\/CardDav not working on a thirdparty app? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2264\" class=\"elementor-element elementor-element-fc69b39 e-flex e-con-boxed e-con e-child\" data-id=\"fc69b39\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6aedaa3 elementor-widget elementor-widget-text-editor\" data-id=\"6aedaa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have 2FA enabled and you try to set up CalDav\/CardDav with a third party, it will give you an error when trying to log in.<\/p><p>To resolve this, you can use an <strong>application password<\/strong> to make it work:<\/p><ul><li>Navigate to <strong>Settings<\/strong> -&gt; <strong>Security<\/strong><\/li><li>scroll down to <strong>Sessions &amp; Devices<\/strong><\/li><li>type in a new app name (e.g. <strong>Tablet<\/strong>\u00a0or <strong>My Mobile<\/strong>)<\/li><li>enter your account password for confirmation if asked<\/li><li>Generate a new password specifically for this app, and copy down your newly generated password<\/li><li>Now, in the third party application, use the newly created application password.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2265\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2265\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I use E2EE? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2265\" class=\"elementor-element elementor-element-36038c2 e-flex e-con-boxed e-con e-child\" data-id=\"36038c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e36e65c elementor-widget elementor-widget-text-editor\" data-id=\"e36e65c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, we support End-to-end encryption. However, please be aware that E2EE can only be applied to subfolders and that files within the encrypted folder cannot be shared with other users (unless you share your E2EE secret).<\/p><p>You can only edit documents in the encrypted folder on the computer syncing with the desktop client. Online editing or viewing of files in the encrypted folder is not possible, by design.<\/p><p>Please note that using E2EE leads to an increase of approx. 30% in your storage amount. If you are okay with these restrictions, we can enable E2EE encryption on your environment. Please see <a href=\"https:\/\/thegood.cloud\/e2ee-encryption-production-ready\/\" target=\"_blank\" rel=\"noopener\">our blog<\/a>\u00a0for more details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2266\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2266\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I export my data? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2266\" class=\"elementor-element elementor-element-deb3b16 e-flex e-con-boxed e-con e-child\" data-id=\"deb3b16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9e0c30 elementor-widget elementor-widget-text-editor\" data-id=\"d9e0c30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To export your data:<\/p><ul><li>Log in to your Nextcloud workspace<\/li><li>go to <strong>Files<\/strong>, <strong>Contacts<\/strong> and\/or <strong>Calendar<\/strong><\/li><li>Use the download option ( \u22ee menu).<\/li><\/ul><p><a href=\"https:\/\/thegood.cloud\/support\/exportyourdata\/\">Full manual\u2192<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2267\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2267\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I share files with others? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2267\" class=\"elementor-element elementor-element-90167ad e-flex e-con-boxed e-con e-child\" data-id=\"90167ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35c1ef3 elementor-widget elementor-widget-text-editor\" data-id=\"35c1ef3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-heading-link-id=\"26c1c6bdbfa6ff2e\">It is possible to share data with external users from your Nextcloud Workspace.<\/p><p data-heading-link-id=\"26c1c6bdbfa6ff2e\">For <strong>Starter<\/strong>, <strong>Plus<\/strong> and\u00a0<strong>Pro<\/strong> plans, a file share\u00a0always requires a password and an expiry date. A share can only be configured for a maximum of one month, and always requires a password.<\/p><p>On\u00a0<strong>Family <\/strong>and<strong> Business <\/strong>workspaces (where you have your own personal environment), shares can be anonymous and are not limited to 30 days.\u00a0<\/p><h5 data-heading-link-id=\"8924406d910a416c\">Sharing a file or folder externally by means of a public link \/ URL<\/h5><ol><li>Log in to your Workspace with your web browser.<\/li><li>In the top bar, click on <strong>Files<\/strong>.<\/li><li>Drill down to the folder(s) of file(s) you wish to share.<\/li><li>Next to the file or folder you wish to share, click the little pictagram of the person with a plus next to it (called <strong>Sharing Options <\/strong>when you mouseover it).<\/li><li>In the right hand column, click on the\u00a0<strong>+ <\/strong>next to <strong>Create Public Link<\/strong>.<\/li><li><p>In the share window, enter the following information:<\/p><ol><li>Enter a password: please enter a password for the share, which others will need to access it.\u00a0<\/li><li>Please set an expiration date for the share.<\/li><\/ol><\/li><li>Click on <strong>Create Share<\/strong>.<\/li><li><p>Now, under\u00a0<strong>External shares<\/strong> in the pane on the right, you will see the text: <strong>Share link<\/strong> (View only). You can click on the\u00a0<strong>Copy<\/strong> symbol to copy the link and share this with others.\u00a0<\/p><\/li><li><p>Additionally, you can also configure several other options, if you click on\u00a0<strong>View only\u00a0\u2192 Custom Permissions:<\/strong><\/p><ol><li>You can configure a\u00a0<strong>Share Label<\/strong> giving the share a name of your choice.<\/li><li>You can change the password and expiration date here as well.<\/li><li>You can configure whether or not to hide the <strong>download <\/strong>option for those you share this with.<\/li><li>You can use\u00a0<strong>Note to recipient<\/strong> to configure whether to receive a notification that someone has edited a file.<\/li><li><p>You can use\u00a0<strong>Custom Permissions<\/strong> to configure what people can do when they access the share:<\/p><ol><li><strong>Read<\/strong> (always on)<\/li><li><strong>Create<\/strong> (allow creating new documents or folders on the share)<\/li><li><strong>Edit<\/strong> (allow editing existing documents on the share)<\/li><li><strong>Delete<\/strong> (allow them to delete files on the share).<\/li><\/ol><\/li><\/ol><\/li><\/ol><p><br \/>Note that you can also share one folder multiple times, with different settings, to allow varying levels of file access and editing permissions.<\/p><h5 data-heading-link-id=\"b6d7f4bc575a4707\">Sharing a file or folder externally to a specific e-mail address<\/h5><p>This is similar to the steps above, except that in step 5. you fill in the e-mailaddress you wish to share with under\u00a0<strong>External Shares\u00a0\u2192 Type an email or federated cloud id <\/strong>and then press <strong>Enter<\/strong>.\u00a0<\/p><p>You can then configure the detailed settings as described above in\u00a0<strong>step 9.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c09f22 e-grid e-con-boxed e-con e-parent\" data-id=\"8c09f22\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b329925 e-con-full e-flex e-con e-child\" data-id=\"b329925\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f77ba80 elementor-widget elementor-widget-heading\" data-id=\"f77ba80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Business<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f9d598c e-con-full e-flex e-con e-child\" data-id=\"f9d598c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ed7414 elementor-widget elementor-widget-n-accordion\" data-id=\"0ed7414\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1550\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1550\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why choose The Good Cloud for your company? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1550\" class=\"elementor-element elementor-element-b77730c e-con-full e-flex e-con e-child\" data-id=\"b77730c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49ba0cc elementor-widget elementor-widget-text-editor\" data-id=\"49ba0cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Good Cloud guarantees the privacy of your business. The data of your customers, employees and all other (sensitive) company data is stored in one safe place. The Good Cloud has extensive experience with the implementation, installation and configuration of the software. We will make sure that the implementation of our service will be easy and smooth.<\/p><p>We offer customization options and a 14-day back-up by default, which can be extended to 7 years. For larger organizations (25 users and up) you receive your own admin account and can install any Nextcloud App Store apps you wish. Business environments also allow for user and group management, file and folder management, an option for group video conferencing, collaborative document editing and more.<\/p><p><a href=\"https:\/\/thegood.cloud\/demo-request\/\">Contact us<\/a> for a demo!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1551\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1551\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I receive a quotation? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1551\" class=\"elementor-element elementor-element-b6a2320 e-con-full e-flex e-con e-child\" data-id=\"b6a2320\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85f315c elementor-widget elementor-widget-text-editor\" data-id=\"85f315c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By following <a href=\"\/business\/demo-request\/\">this link<\/a> and filling out the form.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1552\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1552\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do you offer help implementing The Good Cloud? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1552\" class=\"elementor-element elementor-element-d6535b3 e-con-full e-flex e-con e-child\" data-id=\"d6535b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cfcd54 elementor-widget elementor-widget-text-editor\" data-id=\"1cfcd54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-1803\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-1803\"><p>Absolutely! With every business subscription we offer assistance implementing The Good Cloud. Each Business environment type has some hours of implementation support by default.\u00a0<\/p><p>Extra implementation can also be purchased separately, depending on your needs and desires. If you would like more information regarding implementation or individual projects, feel free to <a href=\"https:\/\/thegood.cloud\/demo-request\/\">contact us<\/a>.<\/p><\/div><\/div><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-title-1804\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1804\" aria-expanded=\"false\">\u00a0<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1553\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1553\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is there a maximum amount of users? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1553\" class=\"elementor-element elementor-element-dbf0b73 e-con-full e-flex e-con e-child\" data-id=\"dbf0b73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-079abb9 elementor-widget elementor-widget-text-editor\" data-id=\"079abb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>There is no maximum number of users. If you would like to purchase The Good Cloud for a considerable number of users, please contact us. We will inform you about the possibilities and will provide you with a tailor-made quote.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1554\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1554\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> During what times can I contact the telephone helpdesk? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1554\" class=\"elementor-element elementor-element-8e91b18 e-con-full e-flex e-con e-child\" data-id=\"8e91b18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c16c47a elementor-widget elementor-widget-text-editor\" data-id=\"c16c47a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-1803\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-1803\"><div id=\"elementor-tab-title-1805\" class=\"elementor-tab-title elementor-active\" tabindex=\"0\" role=\"button\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1805\" aria-expanded=\"true\" aria-selected=\"true\">Our telephone helpdesk is available from Monday to Friday between 09:00 \u2013 17:00 hrs (CET). Support outside office hours is possible on request.<\/div><\/div><\/div><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-title-1804\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1804\" aria-expanded=\"false\">\u00a0<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7c7d06 e-grid e-con-boxed e-con e-parent\" data-id=\"a7c7d06\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f60f554 e-con-full e-flex e-con e-child\" data-id=\"f60f554\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ff01f3 elementor-widget elementor-widget-heading\" data-id=\"1ff01f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Technical support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c512858 e-con-full e-flex e-con e-child\" data-id=\"c512858\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-faca6b2 elementor-widget elementor-widget-n-accordion\" data-id=\"faca6b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2620\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2620\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is there a backup? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2620\" class=\"elementor-element elementor-element-74ec33b e-con-full e-flex e-con e-child\" data-id=\"74ec33b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ebc4986 elementor-widget elementor-widget-text-editor\" data-id=\"ebc4986\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <strong>Free Trial<\/strong> accounts, the <strong>Starter<\/strong>, <strong>Plus<\/strong> and <strong>Pro <\/strong>workspaces, and the <a href=\"https:\/\/thegood.cloud\/consumers\/#plans\">Family<\/a> workspaces each have a backup insofar as that versions of documents are saved and stored for <strong>60 days<\/strong> after change, and that there is a trashbin with a <strong>30 day<\/strong> retention period.\u00a0<\/p><p><strong><a href=\"https:\/\/thegood.cloud\/business\/\">Business<\/a><\/strong> workspaces have this as well, and additionally also have an offsite back-up for 14 days by default. This can optionally be extended for longer periods(up to 7 years) for a fee.\u00a0<\/p><p>Files\u00a0can be recovered by logging in to the web GUI, going to the\u00a0<strong>Files tab<\/strong>\u00a0and clicking the <strong>&#8230;<\/strong> (options) button next to any file or folder and clicking the <strong>Versions<\/strong> tab, or by looking under <strong>Deleted Files<\/strong>.<\/p><p>The data itself is also stored as multiple copies on our servers in our datacenter in Amsterdam, so these can be restored in case of a calamity.\u00a0<\/p><p><a href=\"https:\/\/thegood.cloud\/consumers\/#plans\">Free Trial, Basic, Plus, Pro and Family<\/a>\u00a0accounts currently however do NOT\u00a0have an extra \/ external backup; this is currently only available for <a href=\"https:\/\/thegood.cloud\/business\/\">Business plans<\/a>. So if you require this, you will need to either switch to a Business plan, or consider your own solution to back up data regularly.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2621\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2621\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why is my storage use higher than the total size of my files &amp; folders? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2621\" class=\"elementor-element elementor-element-53b508e e-con-full e-flex e-con e-child\" data-id=\"53b508e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9db41f4 elementor-widget elementor-widget-text-editor\" data-id=\"9db41f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><p>f you have, say, 100GB of storage, and you have 50GB of files synced, it can use considerably more storage than the 50GB. How much more varies, depending on the type of files and services used.<\/p><h5 data-heading-link-id=\"6c91170c30a6117f\">E-mail<\/h5><p>If you synchronize your e-mail, this also takes up space, and this counts to your total storage limit. If this is taking up a lot of space, consider cleaning up your e-mail, for example by deleting old or irrelevant e-mails, or otherwise moving old e-mails to folders and then exporting these to file format and storing them somewhere else.<\/p><h5>Serverside (End-to-end) encryption<\/h5><p>If you have E2EE activated, it uses up to about 30% extra storage space for technical reasons.<\/p><h5 data-heading-link-id=\"2130c898f6463dcb\">Deleted files and file versions<\/h5><p>Nextcloud keeps deleted files for 30 days by default. It also <a href=\"https:\/\/docs.nextcloud.com\/server\/stable\/admin_manual\/configuration_files\/file_versioning.html\">stores older versions of files<\/a> for up to 60 days. This also takes up some space. Nextcloud automatically manages the free space, and will automatically clean up old deleted files if needed. It will also not allocate more than 50% of your total storage space to deleted files or old file versions.<\/p><h5 data-heading-link-id=\"bb3a4d0c473ef9ec\">Previews<\/h5><p>Nextcloud generates <strong>previews<\/strong> of files. Essentially, a preview is a lower-resolution image of a file, photo etc; and Nextcloud generates multiple previews for every image, of different sizes. The reason for this, is that smaller images load quicker, which makes the experience of scrolling through your Photos folder to find something far faster and smoother. The image quality scales with the image size you choose to display (so if you zoom in more, higher quality previews are displayed).\u00a0<\/p><p>The downside is of course that this also takes up storage space. However, previews can be limited (to e.g. a maximum size, like 1024&#215;1024) or otherwise disabled completely.<\/p><p>On <strong>Family<\/strong> and <strong>Business<\/strong> plans, we can change these settings for you. Feel free to contact us using <a href=\"https:\/\/thegood.cloud\/support-request\/\">this form<\/a>.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2622\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2622\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I configure WebDAV? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2622\" class=\"elementor-element elementor-element-cdf1172 e-con-full e-flex e-con e-child\" data-id=\"cdf1172\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4eb8e2d elementor-widget elementor-widget-text-editor\" data-id=\"4eb8e2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\"><div id=\"elementor-tab-title-1804\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1804\" aria-expanded=\"false\"><p>It is possible to use WebDAV to allow WebDAV-compatible clients, such as a NAS, to connect to your Nextcloud workspace at The Good Cloud. Below is the procedure to realize this.\u00a0<\/p><p>WebDav is a popular extension to HTTP, allowing for file management. In Nextcloud, is is a means to access your files and manage them from any WebDAV-compatible system, including most types of NAS.<\/p><h5 data-heading-link-id=\"ae52b2974daf5509\">Configure an application password for WebDAV<\/h5><p>To access your Nextcloud instance with webDAV, you need to create an Application Password for the connecting client. This is done as follows:<\/p><ul><li>log in to the web GUI of your Nextcloud workspace at The Good Cloud<\/li><li>In the top right, click on your initials to open\u00a0<strong>Settings<\/strong>, and then click <strong>Security<\/strong><\/li><li>Scroll down to\u00a0<strong>Devices &amp; Sessions.<\/strong> Then at the bottom, fill in an <strong>App Name<\/strong> (e.g. <strong>NAS<\/strong> or <strong>MyServer<\/strong>)\u00a0and click on\u00a0<strong>Create new app password. <\/strong>This will produce a set of credentials in a pop-up window.<\/li><li>Save the displayed username and app password somewhere secure, preferably a password manager.<\/li><\/ul><h5 data-heading-link-id=\"e7a700d2a0ce2dec\">Retrieve your WebDAV URL<\/h5><ul><li>In your Nextcloud environment, go to\u00a0<strong>Files<\/strong> in the top menu, and then click <strong>Files Settings<\/strong> in the bottom left.<\/li><li>Scroll to\u00a0<strong>WebDAV<\/strong> and copy the URL visible there.<\/li><\/ul><p>Then use the WebDAV URL, together with the created credentials, in whatever device or service you want to connect using WebDAV.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2623\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2623\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> My Nextcloud Sync Client is having sync issues. What can I do? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2623\" class=\"elementor-element elementor-element-8e0cd74 e-con-full e-flex e-con e-child\" data-id=\"8e0cd74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b61c10a elementor-widget elementor-widget-text-editor\" data-id=\"b61c10a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sometimes, the desktop sync client can get &#8220;stuck&#8221; and no longer works properly to sync all devices. This can happen when multiple devices with large amounts of data are added in short succession.<\/p><p>To fix this, the desktop sync client needs to be completely reset and reinitiated. This can be done as follows:\u00a0<\/p><h5>Uninstall desktop sync client and remove user files<\/h5><p>First, make sure you have all your files safe and secure in Nextcloud, locally or somewhere else.\u00a0<\/p><p>If not: DO NOT delete the files as explained in the guide below! Instead, RENAME those folders, for example from <strong><code class=\"o_inline_code\">nextcloud<\/code><\/strong>\u00a0to <strong><code class=\"o_inline_code\">nextcloud.date<\/code><\/strong>.\u00a0<\/p><p>Follow the <a href=\"https:\/\/docs.nextcloud.com\/server\/stable\/user_manual\/en\/desktop\/uninstallation.html\">steps in this guide<\/a>\u00a0to uninstall the desktop client and delete or rename the user files.<br \/>Note: under MacOS, you can use the <strong><code class=\"o_inline_code\">mv<\/code><\/strong>\u00a0command to rename files.\u00a0<\/p><p>IMPORTANT: with sync issues, it is vital that you disconnect ALL clients. You can see a list of connecting clients by logging in to your The Good Cloud environment and going to your settings, and then clicking the <strong>Security<\/strong> page.\u00a0<\/p><h5>Reinstall desktop client<\/h5><p>Once the client has been uninstalled, and all the files have been removed or renamed, please reinstall the client on the machine of which you are sure has a complete copy of your data (if it isn&#8217;t already in The Good Cloud), or otherwise the machine or device you would like to synchronize first (if it is already in The Good Cloud).\u00a0<\/p><p>Then let the sync complete. Note that this may take a while, especially when there are large amounts of data.\u00a0<\/p><p>Once it has completed, gradually add other devices you wish to sync, and give these time to complete.<\/p><p>Then you should end up with a situation where all the files are synced and are maintained across multiple devices.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2624\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2624\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> My account has been disabled, why? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2624\" class=\"elementor-element elementor-element-d19c6b7 e-con-full e-flex e-con e-child\" data-id=\"d19c6b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d9bb49 elementor-widget elementor-widget-text-editor\" data-id=\"7d9bb49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The message &#8220;your account has been disabled&#8221; can have a few different causes.<\/p><h5>Trial account expired<\/h5><p>The e-mail confirmation timeframe for a trial account is 8 hours. After that, the account is disabled for security reasons, but we can re-activate it <a href=\"https:\/\/thegood.cloud\/free-and-trial-user-support-request\/\">upon request,<\/a> and re-send the activation link.<\/p><h5>Subscription renewal window has expired<\/h5><p>If you have a paid account, but the subscription was not renewed, at a certain point your account is disabled.\u00a0<strong>Starter<\/strong> \/\u00a0<strong>Plus<\/strong> \/\u00a0<strong>Pro<\/strong> subscriptions can manage their payments through <a href=\"https:\/\/thegood.cloud\/my-account\/\">My Account<\/a>.<\/p><p>If you have a <strong>Family<\/strong> or <strong>Business<\/strong> account, please <a href=\"https:\/\/thegood.cloud\/support-request\/\">contact us<\/a> and we will re-activate it.<\/p><h5>Storage full<\/h5><p>Due to a technical limitation, when the storage of an environment is completely full, users can end up locked out because system files can no longer be written to (such as the database and logs). If you find yourself locked out please <a href=\"https:\/\/thegood.cloud\/support-request\/\">contact us<\/a> and we will help fix it as quickly as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2625\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2625\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I synchronize my files between my devices and my Nextcloud workspace? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2625\" class=\"elementor-element elementor-element-ee4334e e-con-full e-flex e-con e-child\" data-id=\"ee4334e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-454cc77 elementor-widget elementor-widget-text-editor\" data-id=\"454cc77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To sync your files between your PC, Mac, tablet and\/or mobile, you can make use of the Nextcloud Client.<\/p><p>The Nextcloud Client can be <a href=\"https:\/\/nextcloud.com\/install\/\">downloaded<\/a> and installed to synchronize your files between your Nextcloud workspace and your local PC, mac, mobile phone and\/or tablet. You can find general information about how it works <a href=\"https:\/\/docs.nextcloud.com\/server\/latest\/user_manual\/en\/desktop\/index.html\">here<\/a>.<\/p><p><strong>Important<\/strong>: please add and sync your devices <strong>one at a time<\/strong>. Trying to sync several devices at once can lead to issues.<\/p><p>After installation, you need to input the login information for your specific environment to allow it to connect. The information you need to enter depends on your plan:<\/p><h4 data-heading-link-id=\"42191d2fcefe0548\"><strong>Trial<\/strong>, <strong>Starter<\/strong>, <strong>Plus<\/strong> and <strong>Pro<\/strong> accounts<\/h4><p><strong>Username<\/strong>: the e-mail address you created your Workspace with<\/p><p><strong>Password<\/strong>: the password to your account (note: you can reset this through <a href=\"https:\/\/thegood.cloud\/my-account\/\">My Account<\/a>)<\/p><h4 data-heading-link-id=\"2d36d265e8472948\"><strong>Family<\/strong> and <strong>Business<\/strong> accounts<\/h4><p><strong>Server<\/strong>: https:\/\/yourenvironmentname.thegood.cloud (or the chosen domain name if you have your own domain configured)<\/p><p><strong>Username<\/strong>: the username you chose during purchase (or were given by whomever invited you)<\/p><p><strong>Password<\/strong>: the password you set during the Workspace creation. <br \/>Note: you can request a password reset by going to your server login page and clicking <strong>Forgot Password<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"whatapps\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"whatapps\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What apps can be installed from the Nextcloud App Store? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"whatapps\" class=\"elementor-element elementor-element-d865798 e-con-full e-flex e-con e-child\" data-id=\"d865798\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5598dac elementor-widget elementor-widget-text-editor\" data-id=\"5598dac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For the <strong>Family<\/strong> and <strong>Business<\/strong>\u00a0plans, we allow installation of certain Nextcloud apps from the <a href=\"https:\/\/apps.nextcloud.com\/\">Nextcloud App Store<\/a>, as long as we have vetted them first. (We then test them for privacy, functionality, security etc.).<\/p><p>Extra apps are <strong>not<\/strong> available for <strong>Starter<\/strong>, <strong>Plus<\/strong> and <strong>Pro<\/strong> plans.<\/p><p>Note that for\u00a0<strong>Business<\/strong> subscriptions of 25 users and up, you get your own admin account and can then install any <a href=\"https:\/\/apps.nextcloud.com\/\">Nextcloud App Store<\/a>\u00a0app you desire.\u00a0<\/p><p>Currently, the following applications are whitelisted, and can manually be installed for you on request:<\/p><ul><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/sendent\">Sendent<\/a> (secure file sending)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/circles\">Teams<\/a> (Team management, previously known as Circles)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/pantry\">Pantry<\/a> (home organization)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/user_saml\">user_saml<\/a> (SSO \/ SAML authentication support)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/integration_dropbox\">Dropbox Integration<\/a><\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/groupquota\">Group Quota<\/a> (Manage groups and storage)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/qownnotesapi\">qOwn Notes API<\/a> (Connect to Own Notes)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/cospend\">Cospend<\/a> (shared budget \/ finance manager)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/appointments\">Appointments<\/a> (webform-based appointments confirmation to your calendar)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/metadata\">Metadata<\/a> (plug-in to display file metadata)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/timetracker\">TimeTracker<\/a> (manage time spent on tasks and projects)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/side_menu\">Custom Menu<\/a> (alter how the main menu displays)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/gpoddersync\">Gpodder Sync<\/a> (sync gPodder podcast apps)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/floccus\">Floccus<\/a> (sync bookmarks with Firefox \/ iOS \/ Adroid)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/theming\">Theming<\/a> (change Nextcloud styling)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/news\">News<\/a> (RSS \/ Atom Feed reader app &#8211; connect to your favorite news sources)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/cookbook\">Cookbook<\/a> (recipe library)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/phonetrack\">Phonetrack<\/a> (store and track your phone&#8217;s locations)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/apporder\">App Order<\/a> (sort apps in the App Menu)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/polls\">Polls<\/a> (simple opinion tool)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/maps\">Maps<\/a> (bring the world to Nextcloud)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/carnet\">Carnet<\/a> (Note-taking app for many platforms)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/bookmarks\">Bookmarks<\/a> (collect and sync bookmarks)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/forms\">Forms<\/a> (create surveys and questionnaires)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/memories\">Memories<\/a> (advanced photo manager)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/otpmanager\">OTP Manager<\/a> (sync and manage your one-time passwords)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/passwords\">Passwords<\/a> (password manager for Nextcloud)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/twofactor_webauthn\">Two-Factor WebAuthn<\/a> (2FA service provider for Nextcloud)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/passman\">Passman<\/a> (full featured password manager)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/collectives\">Collectives<\/a> (community collaboration tool)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/epubviewer\">ePub Viewer<\/a> (eBook reader)<\/li><li><a href=\"https:\/\/apps.nextcloud.com\/apps\/duplicatefinder\">DuplicateFinder<\/a> (find and clean up duplicate files intelligently)<\/li><\/ul><p>\u00a0<\/p><p>Other apps are possible, but will need to be checked and vetted first. If you want a specific one, <a href=\"https:\/\/thegood.cloud\/support-request\/\">just ask!<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b7b20d5 e-flex e-con-boxed e-con e-parent\" data-id=\"b7b20d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-916c384 elementor-widget elementor-widget-spacer\" data-id=\"916c384\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Hulp nodig? Ons team staat klaar om je te helpen bij de installatie, de migratie en al je dagelijkse vragen.<\/p>","protected":false},"author":161,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13088","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/pages\/13088","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/users\/161"}],"replies":[{"embeddable":true,"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/comments?post=13088"}],"version-history":[{"count":62,"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/pages\/13088\/revisions"}],"predecessor-version":[{"id":17154,"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/pages\/13088\/revisions\/17154"}],"wp:attachment":[{"href":"https:\/\/thegood.cloud\/nl\/wp-json\/wp\/v2\/media?parent=13088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}